Customer Experience Consultants Operational Excellence Training

Customer Experience & Operational Excellence Consultants

Customer Experience & Operational Excellence Consultants

Customer Experience Consulting Company Customer Experience Consulting Company

Customer Experience & Operational Excellence Consultants

Customer Experience & Operational Excellence Consultants

Operational Excellence Consulting Firm Operational Excellence Consulting Firm

Customer Experience & Operational Excellence Consultants

Customer Experience & Operational Excellence Consultants

Operational Excellence Consultants Operational Excellence Consultants

Customer Experience & Operational Excellence Consultants

Customer Experience & Operational Excellence Consultants

Operational Excellence Training Customer Experience Consultants

Customer Experience & Operational Excellence Consultants

Customer Experience Training

Customer Experience & Operational Excellence Consultants

Customer Centricity Consulting Firm

What We Do

We are a consulting company focused on customer centricity, operational excellence and workplace effectiveness.

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The Proliferator Difference

We not only solve the problem at hand but leave something of lasting value.

Customer Experience Training

Our Services

Advisory

Our consulting work focuses on customer experience, operational excellence and organizational effectiveness.

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Training

Our training programmes are uniquely designed to build capability and give a strategic edge to organizations.

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Proliferator Academy

Our certification programmes are for those who want to be identified for their skills in customer-centricity and operational excellence.

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Speaking

Book our founder for keynotes on topics that make organizations and individuals perform better.

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Debashis Sarkar

Deb is the firm's founder and has advised companies on customer centricity, operational excellence and organisational effectiveness across three continents.

Satish Kaul

Satish Kaul

Satish is an award-winning business transformation expert with three decades of global experience in food, financial services, and consumer goods.

Our Customers

What
Our Clients Say

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Debashis, you did a brilliant job.

K V Kamath

First President, New Development Bank, Shanghai.

Deb is a globally regarded for his expertise on customer-centricity and operational excellence. We were lucky to snap him for PEX advisory board. His insights are a huge asset to PEX Network.

Ian Hawkins

Editor, PEX Network, London.

Mindblowing. Someone who keeps everyone totally engaged & participation for every fraction of seconds. I learnt a totally different perspective about how to drive the One Max Culture. It’s par excellence.

Dr Kousar Shah

Sr Vice President & Unit Head, Max Hospital, Patparganj, New Delhi.

Debashis is a great speaker who can capture a conference audience even on a Friday afternoon and make them laugh and engage.

Gerlind Gerber

Head of Forums, The Asian Banker, Singapore.

Extremely Engaging. Debashis is phenomenally knowledgeable. Masters the art of facilitation. Drives the best out of the delegates. The team anmyself have attained a completely different and new perspective of the Max Culture. Very impressed with the 360deg approach

Dr Saurabh Lall

Head Operations, Max Hospital, Saket, New Delhi

As a marketing diretor at Exact Software I hired Deb for a senior management keynote in London. His high energy session enmeshed with nuggets from customer-centricity, lean and change won the hearts of all.

Jose Juan Sanchez

Chief Marketing Officer, Ekon, Madrid.

Excellent oration. High engagement with the teams. Lots of team activities made learning on “strategic thinking” much easier.

Namit Joshi

Commercial Director, Centrient Pharmaceuticals, New Delhi

Deb is mentor par-excellence. I have immensely benefitted from him,. Would recommend him to any one seeking leadership success. On business transformation, he makes lasting impact. Clearly one of the finest in his field.

G Vishwanathan

Director Finance, BNY Mellon, Chennai.

Excellent, great content dissemination. Involved and acceptance of views of all. Debashis has clarity on the essence of the workshop and the message that needs to come across

Dr Gurpreet Singh

Unit Head, Max Hospital, Saket, New Delhi.

Not only did Debashis deliver tangible impact he also helped my leadership team to think differently.

Arabind Das

Chief Operating Officer, Godrej Tyson, Mumbai.

He is a star.

Amandeep Singh

Head IT, Centrient Pharmaceuticals, New Delhi.

One of the best workshops that I have attended. Deb is very engaging with outstanding subject knowledge.

Huxley Jose

Head Compensation & Benefits, Tanfeeth, Dubai.

Perfect 10/10. Very exhaustive, learning in simple teams, important teamwork, collaboration concepts – Felt like a quick refresher on important management principles & organization vision translated will help our managerial skills and MANCO (management committee) teams to perform better

Arpita Mukherjee

SVP & Unit Head, Max Hospital, Gurgaon.

Deb is fantabulous.

V Srinivasan

Director, NEC Technologies, Bangalore.

A rare training where I can relate to the intent of the facilitation. He means everything from his heart and really wants to see change in us. Mr Sarkar is a coach, who makes us realize that we are the catalyst. Rarely we get in a room with someone who is so real and evolved. Two days of leanings is more than the learnings I got I my life. Truly amazing person. I learnt that person is never the problem anytime. It’s the processes. I learnt about inculcating psychological safety in employees and that Arrogance causes deafness

Riti Uppal

Head HR, Max Hospital, Gurgaon.

Deb is very effective & articulate. Explains concepts in a way that it’s understood easily & quickly backed with examples.

Sayoni Chakroborty

Manager, HDFC Securities, Mumbai.

Deb was just Great. With ample examples and structure, he makes learning insightful and engaging. I learnt about leadership principles, various structures and models such as RCA, Wheel of Woe and other such interesting & practical stuff.

Mohan Menon

Head Marketing, Max Healthcare, New Delhi.

Knowledge is vast, carries different domain experience & versatile. Deb is very open to feedback. and an outstanding facilitator.

Jennifer Lobo

Senior Manager, PNB MetLife, Mumbai.

He is an excellent leader. He was simple and direct while making sure all were engaged and involved.

Sally Safa

Emirates Islamic Bank, UAE.

I would like to compliment Deb for his passion and commitment as a corporate advisor. His sincerity and integrity reflects in the outcomes he delivers to his clients.. I strongly recommend him.

Ashok Mittal

CEO, Teamonk Global Foods, Bangalore.

Excellent Orator, Involves the audience, makes the “immersion” process smooth”. Great workshop for insights and introspection. Will step back & change my ways of working. I wish this could have gone for another day or two, for more “immersion”. The workshop was beyond expectations

Dr Abhishek Garg

Medical Admin, Max Hospital, Vaishali, Delhi NCR.

Excellent workshop. The way Debashis Sarkar connects the subjects with day to day events is simply amazing. Full of knowledge spread across industries helps to make the environment positive & condusive. Every aspect of the workshop was very good in particular the 8 Leadership Principles and Maxisms. It was perfect

Bobby Verghese

SVP & Unit Head, Max Hospital, Shalimarbagh, New Delhi.

No one could have taught us better than Debashis Sarkar. He engaged all of us completely. My learnings have been the Credo, 4 Values, 8 Leadership Principles, Maxisms and how they can be applied in our workplace.

Dr Shweta Gupta

Medical Quality, Max Hospital, Vaishali, Delhi NCR.